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How Can I Change the Name on an Austrian Airlines Ticket?

How to Update Incorrect Names on Austrian Airlines

When the name on your airline ticket doesn't quite match your passport, it's one of the most stressful parts of travel. Australian Airlines always aims to give the best and most peaceful travel, and even offers the opportunity to change the name on the phone. There are certain conditions and requirements to correct your name, which you must be aware of as a passenger. The following guide covers all the corrections and changes needed to be made to your name/first and last name on an Austrian Airlines flight. Look further down and read on.

Step-by-Step: How to Request a Name Change

  • Check your booking: You need to either log into your Austrian Airlines account or access the "My Bookings" section to verify your booking because this will show you the specific name discrepancy.

  • Choose your contact method: For reservations, you can contact the airline by its official website, by phone, or even have a personal visit to the ticket office.

  • Make the correction request: Provide booking reference, wrong name (as it is written) and correct name (as written on your passport or ID).

  • Provide supporting documents: If the change has been made due to marriage, divorce or a deed poll, send or upload a copy of your passport and legal documents.

  • Make applicable fees: Small corrections are typically non-chargeable or may involve some administrative fee. Additional fees for legal name changes – depending on fare type.

  • Check the corrected e-ticket: A new e-ticket will be sent to you by e-mail after it has been corrected. Look them up in the corrected name immediately.

What is the Austrian Airlines Name Change Policy?

Reservations can only be made on the flight ticket with the name of the person on the passport or government ID card. In some cases, travelers are able to change their names (or legal name changes) that are allowed by the Austrian Airlines Name Change Policy. The corrections ensure there are no boarding issues and no delays when getting on board or any issues during security checks.

  • Austrian Airlines offers typographical error corrections in its passenger's first, middle or last name.

  • If the passengers have legally changed their name due to marriage, divorce, or other legal change the passengers may request the change of the legal name displayed on the ticket and provide a copy of the legal change.

  • Typically, the airline will not permit passengers to transfer their entire ticket to someone else.

  • It is best to make any name corrections prior to check-in or flight departure to avoid any hassle.

  • Passports, marriage certificate or court papers may be required.

  • Minor corrections can be made for free, major corrections and limited fare tickets might incur additional costs.

  • Travel agent and third party travel booking tickets may need to be changed with the travel booking source.

  • Depending on the operating airline, codeshare and partner airline flights could have different name correction rules.

  • To avoid any last minute hassles, Austrian Airlines recommends checking the booking information immediately after the booking was placed.

Difference Between Name Corrections vs. Full Name Changes

Under the Austrian Airlines change name on ticket policy, passengers can request some changes to their ticket for an Austrian Airlines flight, based on the reasons for such a change. Spelling errors and legal changes are acceptable, full passenger changes are not accepted. This can be useful when choosing the proper process and to avoid travelling issues.

Minor corrections (Typos & Spelling errors)

Common typos in names (mis-spelled letters, missing middle names, transposed first and last names) do not require a new ticket from your Austrian Airlines reservation and can generally be corrected. These are known as minor name corrections and are the simplest type of requests.

Legal Name Change (Marriage, Divorce etc.)

Austrian Airlines will correct your ticket name if you provide essential legal documents which include your marriage certificate or deed poll after you changed your legal name. The evaluation process requires individual assessment which results in extended processing times.

Documents Required for a Name Change

To process any name correction or change request, Austrian Airlines must have documentation. The exact documents will vary according to the type of change:

  • Passport or government-issued photo ID with proper name

  • Marriage certificate (for name change due to marriage)

  • Divorce decree/court order (to change name back to former name)

  • This is a certificate of a deed poll or legal name change.

  • This will include the receipt of the bookings as confirmation and the original e-ticket.

Fees & Processing Timelines

The cost and time required to change a name on an Austrian Airlines ticket depends on the ticket fare class, the time of the ticket change request and the nature of the ticket change (minor or legal).

Typographical errors (up to 3 characters) are typically processed quickly (sometimes within the same business day) and will be processed either free of charge or at a minor fee (Economy and Business fares booked directly with Austrian Airlines). Legal name changes and other more complex requests may take 2-5 days and may be subject to a service fee. If the passengers have reserved their ticket via a third party travel agency, they should make contact with this travel agency, as Austrian Airlines might ask that the booking be made via the original booking agency.

Fare rules also impact on fees, such that fully-flexible fares are more likely to permit changes, while heavily discounted promotional fares may have strict rules relating to the ability to correct passenger names on a booking and may require the entire booking to be re-booked as well.

Conclusion

A name discrepancy on an airline ticket can happen to many travelers, and Austrian Airlines Name Change offers guiding steps to take when you have a minor or major legal name change. What’s important is to get moving, collect the necessary paperwork and notify the airline or booking agent, before you leave. The key is to approach what may appear like a stressful issue as a simple fix so that you can concentrate on what is on the horizon.